Our Customer service number is +61 424 059 886

Terms & Conditions

1. General

By accessing or purchasing from this website, you agree to comply with and be bound by these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Age Restriction

You must be at least 18 years old to purchase products from this website.

By placing an order, you confirm that:

• You are over the legal age required in your state or territory;

• You are legally permitted to purchase vaping-related products;

• All information provided is accurate and complete.

We reserve the right to request identification for age verification and may cancel any order that fails verification.

3. Compliance With Laws

Customers are responsible for understanding and complying with all local, state, and federal laws regarding the purchase, possession, and use of vaping products.

We do not guarantee that products available on this website are legal in every jurisdiction.

4. Product Information

We aim to ensure all product descriptions, pricing, and images are accurate. However:

• Product colours and packaging may vary;

• Specifications may change without notice;

• We reserve the right to correct errors or inaccuracies at any time.

All products are intended for lawful adult use only.

5. Health Disclaimer

Vaping products may contain nicotine or other substances that can be addictive.

Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Customers use all products at their own risk.

Please consult a medical professional before using vaping products if you have any medical conditions.

Keep all vaping products away from children and pets.

6. Orders

We reserve the right to:

• Refuse or cancel any order;

• Limit quantities purchased;

• Request additional verification information.

An order confirmation does not guarantee acceptance of the order.

7. Pricing & Payment

All prices are listed in AUD unless otherwise stated.

We reserve the right to change pricing without notice.

Payments are processed securely through third-party payment providers.

8. Shipping

Shipping times are estimates only and may vary.

We are not responsible for:

• Delivery delays;

• Lost or stolen packages after delivery confirmation;

• Incorrect shipping information provided by customers.

Customers are responsible for ensuring products can legally be delivered to their address.

9. Returns & Refunds

Due to hygiene and safety reasons, opened or used vaping products cannot be returned unless faulty under Australian Consumer Law.

If a product arrives damaged or defective, customers must contact us within 48 hours of delivery with supporting photos.

Refunds or replacements are provided at our discretion and in accordance with Australian Consumer Law.

10. Warranty

Any manufacturer warranty applies only where stated.

Improper use, misuse, modification, accidental damage, or normal wear and tear are not covered.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Indirect or consequential losses;

• Misuse of products;

• Personal injury or damages resulting from improper handling or use.

Customers assume all risks associated with product use.

12. Intellectual Property

All website content, including logos, text, graphics, and images, remains our property and may not be copied or reproduced without permission.

13. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information for order processing and customer service purposes.

14. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of Queensland courts.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us through our website contact page.